Noise and gloves
Mowers, strimmers, a plate compactor or a mixer. You feel the phone buzz, if at all, after it has stopped.
Answering service for landscapers
A call answering service for landscapers that hears the call over the mower.
With a hedge trimmer running and ear defenders on, the phone doesn't stand a chance. Trade Receptionist answers in your business name, finds out whether it's a new patio or a regular maintenance visit, and texts you the details.
14-day free trial. No charge today. Cancel anytime.
Why landscapers miss enquiries
Outdoor work is loud, seasonal and weather-dependent, and all three make the phone harder to keep on top of.
Spring comes all at once
The first sunny weekend and everyone wants their garden sorted. You are flat out and the quote requests keep coming while you work.
Quote visits need the basics
What they want, roughly how big, and whether you can get machinery round the side. Without that, you drive out to look at a job you can't do.
Weather rearranges everything
After rain, regular customers ring to check you're still coming. Each one is a call to return between jobs.
Example calls
How it handles a landscaper's calls
Three calls a landscaping business gets. Written to show the flow, not recordings of real customers.
Example call
A new patio and fencing quote
You're laying a lawn in the next village.
- CallerWe'd like a new patio and the back fence replacing. Could someone come and quote?
- ReceptionistTakes the address, what they want doing and anything they mention about the garden, like access. Offers a free slot for a quote visit if your diary is connected.
- You getA clear enquiry and, if you use a diary, the visit booked in.
Example call
A regular customer checking after rain
A wet Tuesday.
- CallerYou normally do our garden on a Wednesday. Are you still coming after all this rain?
- ReceptionistRecognises that it is an existing customer asking about a booked job, takes their name and what they need, and reassures them you will be in touch.
- You getA short text so you can reply when you have rearranged the week.
Example call
A fence down after the wind
Early on a Saturday.
- CallerTwo panels of our fence blew down last night.
- ReceptionistTakes the address, how many panels and whether posts are broken, if they know.
- You getThe job with the postcode, so you can decide where it fits.
Set up for a landscaping business
Whether you build gardens, maintain them or both, it takes the enquiry the way you want it.
Hard landscaping, maintenance, or both
List what you do. If you don't do tree work or you don't take on one-off tidies, it won't book them.
Book quote visits around your jobs
Connect Google Calendar, Outlook or iCloud and it only offers the gaps you actually have.
Price guidance you choose
Give a range for common jobs like a lawn cut or a hedge, or none at all. It never prices a garden it has not seen.
No contract through the quiet months
Plans are monthly and you can cancel any time, so you're not paying for a busy-season service through winter.
Plans start at £49 a month plus VAT, sized by how many calls you get, with a 14-day free trial and no setup fee. Compare plans and what each includes.
Questions landscapers ask
Can it book quote visits around my existing jobs?
Yes. Connect your diary and it only offers times you're free. Without a diary it takes the caller's preferred days for you to confirm.
Can it tell a regular customer from a new enquiry?
It asks. An existing customer chasing a booked job gets reassured and you get a message; a new enquiry gets the full set of questions.
Will it give prices for garden work?
Only the ranges you give it, and it always says you'll confirm after seeing the garden. With no prices set, it takes the details so you can quote.
Am I tied in over winter?
No. Plans are monthly with no long contract. You can cancel from your account settings whenever you like.
Keep the engine running. The phone gets answered.
Start the 14-day free trial before the spring rush and let every enquiry get a reply.
14-day free trial. No charge today. Cancel anytime.