It knows what urgent sounds like
Burst pipes, gas smells, sparking, flooding and no heating are treated as urgent and sent to you straight away, with safety advice where it matters.
Call answering service for tradesmen
A call answering service built around your trade.
A plumber's urgent call is not an electrician's, and a builder quotes differently from a locksmith. Trade Receptionist answers the calls you miss in your business name and handles them the way your trade needs. Pick yours to see how.
14-day free trial. No charge today. Cancel anytime.
Choose your trade
- PlumbersIt isn't that you don't want the work. It's that the phone always goes when both hands are busy, and a plumbing customer with a problem rarely waits.Read more
- ElectriciansMost of it comes down to one thing: the safe way to do the job and the fast way to answer the phone are never the same moment.Read more
- BuildersThe calls worth the most are the ones a builder is least likely to catch: they come in while you are on site, and the caller is usually ringing more than one firm.Read more
- Heating engineersDemand arrives in waves. When the weather turns, everyone with a temperamental boiler finds out at the same time, and you are already on a breakdown.Read more
- RoofersRoofing is the trade where answering the phone is hardest and, after bad weather, busiest.Read more
- LocksmithsMost locksmith work starts with someone stood outside a door. They have their phone in their hand and a list of numbers, and they will keep going down it.Read more
- LandscapersOutdoor work is loud, seasonal and weather-dependent, and all three make the phone harder to keep on top of.Read more
- Carpenters and joinersMost joinery enquiries are bespoke. They need a conversation, and the phone always goes mid-cut.Read more
What changes from trade to trade
It speaks your trade
You tell it the work you do and do not do, your hours and, if you want, your prices. It takes the details a tradesperson needs, not a generic message.
It books, if you want it to
Connect Google Calendar, Outlook or iCloud and it offers only your free slots. Or leave the diary to you and it takes preferred times.
Common questions
My trade is not listed. Will it still work for me?
Very likely. It works for any business where customers ring to book work: plasterers, tilers, painters and decorators, drainage, glaziers and more. You tell it what you do on setup, and it takes enquiries on that basis.
Is it a person or a machine answering?
It is an AI receptionist with a natural British voice. It answers in your business name, asks the questions a good receptionist would, and sends you the details. There is no call centre.
Do I need a new phone number?
No. You keep your number and divert the calls you can't answer to your Trade Receptionist number. If you'd prefer a separate business number, it can be that instead.
Whatever your trade, stop sending customers to voicemail.
Start the 14-day free trial, divert the calls you can't take, and read every summary it sends you.
14-day free trial. No charge today. Cancel anytime.