Safe working means the phone waits
Up a ladder, in a loft, or with a consumer unit cover off, answering isn't an option. The call rings out and the customer moves on.
AI receptionist for electricians
An AI receptionist for electricians, so you never take a call with a board open.
You shouldn't be answering the phone halfway through terminating a circuit. Trade Receptionist answers in your business name, sorts the sparking socket from the EICR enquiry, and sends you the details as soon as the call ends.
14-day free trial. No charge today. Cancel anytime.
Where electricians lose work without noticing
Most of it comes down to one thing: the safe way to do the job and the fast way to answer the phone are never the same moment.
Faults make people ring round
No power, a trip that won't reset, a burning smell from a socket. The caller is worried, and a worried caller keeps dialling until someone picks up.
Landlord work is repeat work
EICRs, smoke alarm upgrades and remedial work for letting agents come back every year. Being the electrician who answers is how you stay on their list.
Bigger jobs need proper details
Rewires, consumer unit changes and EV charger installs start with a survey. A voicemail doesn't tell you the property type, where they want the charger or when they're in.
Example calls
How it handles the calls you get
Three typical calls for an electrician. They are written examples to show what happens, not real customer recordings.
Example call
A sparking socket on a Sunday
You're at your kid's football. The caller sounds rattled.
- CallerOne of my sockets is sparking and there's a burning smell.
- ReceptionistTreats it as urgent and takes the address and a number. If anything suggests a fire or someone in danger, it tells them to ring 999 straight away. It offers to put them through to you.
- You getAn urgent text and email with the address and what the caller described.
Example call
An EICR before a new tenancy
A landlord rings while you are chasing cables in a new build.
- CallerI need an electrical safety certificate on a three-bed before the new tenant moves in.
- ReceptionistTakes the property address, the type of property and the date they need it by. With your diary connected, it books the inspection into a free slot.
- You getA summary with the deadline, and the booking in your calendar.
Example call
An EV charger enquiry
An afternoon call while you are second-fixing.
- CallerHow much would it be to put a car charger on the side of the house?
- ReceptionistGives your price range if you've set one and says the figure is confirmed after a survey. Asks where they want it fitted, the property type and when they're in.
- You getA qualified lead you can ring back with a survey date.
Tuned to how an electrical business works
A few answers at setup decide how it talks to your customers.
List the work you take on
Domestic, commercial, EV, alarms, testing. If you don't do something, it won't pretend you do.
Control what it says about price
Give it a range for common jobs, or nothing at all. It never makes up a figure and never promises a fixed price.
Connect your diary
Google Calendar, Outlook or iCloud. EICRs and survey visits go straight into free slots, so you are not ringing back to arrange them.
Keep your number
Divert the calls you can't answer to your Trade Receptionist number. Your customers and agents keep ringing the number they have.
Plans start at £49 a month plus VAT, sized by how many calls you get, with a 14-day free trial and no setup fee. Compare plans and what each includes.
Questions electricians ask
What does it do if a caller mentions sparking, a shock or a fire?
It treats sparking, exposed wires, shocks and power loss as urgent and alerts you by text and email straight away. If there is any sign of a fire or danger to life, it tells the caller to ring 999 first.
Can it book EICRs and survey visits into my diary?
Yes, if you connect Google Calendar, Outlook or iCloud. It checks when you're free and only offers those times. Without a diary it takes the caller's preferred days for you to confirm.
Can I stop it giving prices for rewires?
Yes. If you don't give it any prices, it tells callers you'll quote after seeing the job and takes their details. If you do give it a range, it only ever quotes that range.
Will it waste my time with sales calls?
It recognises sales pitches, lead-generation offers and robocalls, and ends them politely. Your summaries are about customers.
Does it work for commercial as well as domestic work?
Yes. Tell it the kinds of work you do and it takes the job details and the address, whether that's a semi or a unit on an industrial estate.
Finish the job safely. The phone is covered.
Try it free for 14 days on the calls you currently miss, and read every summary it sends.
14-day free trial. No charge today. Cancel anytime.